1. Controller
Rox Consulting GmbH
Zürcherstrasse 124, 5432 Neuenhof, Switzerland
UID: CHE-358.467.233 • CH-ID: CH-400-4457022-9 • EHRA-ID: 1703695
info@roxconsulting.agency
2. Scope & Legal Bases
This policy applies to our website, forms and sales activities. We rely on consent (Art. 6(1)(a) GDPR), contract (Art. 6(1)(b)), legitimate interests (Art. 6(1)(f)) and, where applicable, legal obligations.
3. Categories of Data
- Identification and contact data (name, email, phone, company, role).
- Content of your enquiry and communication metadata.
- Technical data (IP, device, browser, timestamps, approximate location).
- Campaign performance metrics for B2B lead generation.
4. Purposes of Processing
- Responding to enquiries and preparing proposals.
- Executing B2B telemarketing/lead-gen campaigns and account management.
- Website security, analytics and service improvement.
- Compliance with legal obligations and enforcement of claims.
5. Retention
We keep personal data only as long as necessary for the purposes above and statutory retention periods. Enquiry data is generally deleted within 24 months unless a contract arises.
6. Recipients & Transfers
Access is restricted to authorised Rox personnel and trusted processors (hosting, CRM, analytics) under DPAs. If data is transferred outside the EU/CH, we use adequate safeguards (SCCs) or adequacy decisions.
7. Cookies & Analytics
We use essential cookies for the site to function and optional analytics (only with your consent). You can withdraw consent at any time via your browser settings or by contacting us.
8. Your Rights
- Access, rectification, erasure and portability.
- Restriction/objection to processing and withdrawal of consent.
- Right to lodge a complaint with a supervisory authority.
9. Security
We implement appropriate technical and organisational measures (encryption, access controls, least-privilege, backups) to protect personal data.
10. Contact
For privacy requests, email info@roxconsulting.agency. We will respond promptly in line with applicable law.
We may update this policy from time to time. The current version is shown on this page.